Image of the CAIRE NewLife Intensity home oxygen concentrator.

Some medical conditions, like COPD, emphysema, heart failure, and others, can cause oxygen levels in the blood to drop dangerously low, starving organs of oxygen. An oxygen concentrator can provide you with the oxygen you need and reduce or eliminate symptoms like shortness of breath, fatigue, headaches, and chest pain, especially if you have a severe medical condition.

There are many home oxygen concentrators to choose from, but none is better for those with advanced medical conditions than the CAIRE NewLife Intensity. It can deliver up to 10 liters of oxygen per minute (LPM) at a purity level of at least 90% even under difficult conditions, like temperatures up to 104 degrees Fahrenheit. It also has a high outlet pressure of 20 pounds per square inch (psi), which means the machine can easily accommodate long tubing and specialized medical equipment, like a nebulizer.

CAIRE is a top U.S.-based oxygen concentrator brand whose devices regularly make best-of lists due to their reliability and history of manufacturing oxygen supply equipment for more than 50 years. As a trustworthy brand offering a home oxygen concentrator with one of the highest oxygen outputs, the NewLife Intensity is our top pick for users with high oxygen needs.

Note that CAIRE products are sometimes marketed under other brand names, such as AirSep. You will sometimes see the NewLife Intensity associated with the AirSep name, but you can rest assured that it’s the same product with the same great features and benefits.

Now let’s take a look at some of the pros and cons of this home oxygen concentrator.

CAIRE NewLife Intensity home oxygen concentrator: Pros and cons at a glance

ProsCons
Up to 10 LPM flow.Expensive starting price of $1,750.
20 psi pressure can handle long cannula tubes and nebulizers.Heavier than other machines at 58 pounds.
Oxygen purity level of at least 90%, even at the highest setting.Uses 590 watts of power.
It can operate at temperatures between 41 and 104 degrees Fahrenheit and up to 95% humidity.Humidifier bottle must be purchased separately.
Dual-flow option available that allows two people to use the machine at once.Minimum oxygen flow of 2 LPM.
55 dBA sound level, which is higher than some other machines but still low for such a powerful oxygen concentrator.
Built-in wheels for portability.
Three-year manufacturer’s warranty.

Key features and specifications

Dimensions: 27.5″ × 16.5″ × 14.5″

Weight: 58 pounds

Power draw: 590 watts

Oxygen delivery mode: Continuous flow

Oxygen flow rate/output range: 2 to 10 liters of oxygen per minute

Sound level: 55 dBA

Cost: Pricing starts at $1,750.00

Additional features of the CAIRE NewLife Intensity home oxygen concentrator

The CAIRE NewLife Intensity stationary oxygen concentrator is made to be extremely simple and user-friendly. You’ll find a switch to turn the device on and off, an operation time display, and a flow meter, in which a ball in a tube indicates the flow rate. Simply twist the knob at the top to move the ball until it rests at your prescribed flow rate.

The newest model of the NewLife Intensity has upgraded alarm indicator lights. An audible intermittent alarm will activate if the flow of oxygen is interrupted, and an indicator light will turn on. This indicator light will also turn on if there’s trouble with the tank pressure or if the device’s temperature gets too high, eventually turning the compressor off automatically to prevent damage. There are also specific indicator lights to warn you if the oxygen concentration drops below 82% or if a loss of power occurs.

The O2 machine from CAIRE features 20 psi outlet pressure, which is twice as much as other oxygen concentrators. This pressure supports the delivery of up to 10 liters of oxygen per minute without compromising oxygen purity. It also enables the use of a longer nasal cannula tube and other respiratory accessories like nebulizers, venti-masks, and volume jet nebulizers.

The higher pressure gives this continuous-flow home oxygen concentrator the power to support two users, but if you’d like to use this feature, you have to purchase a machine with two oxygen ports and flow meters, like the dual-flow option offered by My Medical Outlet.

There is also an 8 LPM version of the NewLife Intensity with most of the same features as the 10 LPM version, including the ability to support dual users. The difference is that it supports a maximum oxygen output of 8 liters per minute and doesn’t support the use of a face mask. However, it has a lower price point than the 10 LPM version, making it a good option if you have lower oxygen needs and want to save some money.

This powerful machine can continue operating in extreme conditions. You can use the machine between 41 and 104 degrees Fahrenheit and up to 95% humidity.

Tw women sit on a porch with coffee mugs. They are both using the NewLife Intensity oxygen concentrator simultaneously.
Image credit: CAIRE Inc.

The NewLife Intensity home oxygen concentrator also features a spot for a humidifier bottle, but it isn’t included when you purchase the machine. It’s recommended that you purchase a humidifier bottle from CAIRE by calling 1-866-993-8375, as the use of accessories not listed in the manual can potentially affect the concentrator’s performance and safety.

The NewLife Intensity sometimes comes with accessories, but which ones are included depends on where you purchase the machine. Check with the retailer you choose to make sure it comes with all the accessories you need.

Accessories that may come with the NewLife Intensity include:

  • Nasal cannula.
  • Oxygen outlet adapter.
  • Face mask (if purchasing the 10 LPM version).
  • Humidifier adapter extension.
  • Humidifier bottle.

You can also purchase a SureFlow device that can split a single source of oxygen on the NewLife Intensity into five separate sources so multiple people can use the device at the same time. This accessory is especially handy for hospitals, care facilities, and clinics that want to provide oxygen to multiple patients.

You can find literature on the NewLife Intensity on the CAIRE website, including:

CAIRE also has a basic operation video on YouTube for the NewLife Intensity.

Sound level

The CAIRE NewLife Intensity has a sound level of 55 dBA. That is higher than the other home oxygen concentrators on our list, but it is still quiet, especially considering it can deliver up to 10 liters of oxygen per minute. It makes roughly the same amount of sound as background music or an air-conditioning unit 100 feet away. It is well below the 70 dBA limit recommended by the Environmental Protection Agency and low enough to carry on a conversation with others while the unit is running.

Oxygen delivery modes

The CAIRE NewLife Intensity is a high-flow, continuous-flow stationary oxygen concentrator that can deliver up to 10 liters of oxygen per minute, which is more than many other devices on the market. Because it also features 20 psi outlet pressure, it can sustain high purity levels at the highest setting. The average oxygen purity concentration is 92% between 2 and 9 LPM. At 10 LPM, the average oxygen purity concentration is 90%. The 20 psi outlet pressure allows for up to 200 feet of cannula tubing, which is handy if you want to be able to move freely around the home without dragging the device with you wherever you go.

It is important to note that although the NewLife Intensity is a good choice for those with high oxygen needs, it may not be appropriate for those with lower oxygen needs because it does not support oxygen flow levels below 2 LPM.

CAIRE NewLife Intensity home oxygen concentrator cost

With a few different versions of the CAIRE NewLife Intensity available and the option to purchase a used machine, you can find it at a variety of price points. Here are ways to purchase the NewLife Intensity.

Buy it new

The CAIRE NewLife Intensity comes in an 8 LPM and 10 LPM version and a single- and dual-flow version. The 10 LPM single-flow version is the most common. A brand-new 10 LPM machine starts at $1,750.00 at Rehabmart.com. My Medical Outlet sells a 10 LPM dual-flow unit for $2,000. Prices can vary, though, with some new machines costing over $2,000. If you want to save some money and have lower oxygen needs, the 8 LPM version might be a good choice, which 4MD Medical sells for $1,363.64.

You can purchase a NewLife Intensity home oxygen concentrator directly from CAIRE by calling 1-866-993-8375. This option could be good if you want more personalized help when purchasing your machine.

With several different machines and price points, it’s important to carefully consider where you’re purchasing your machine. Look for a reputable seller that provides the features, accessories, and support you need. For example, if customer support is important to you, the Oxygen Concentrator Store is a CAIRE-authorized dealer known for its superior customer service. If accessories matter most, Direct Home Medical includes a six-month supply of cannulas for free. Shop around to find the supplier with the benefits you want most.

Buy a used machine

If the cost of a brand-new machine is a bit too far outside your budget, you can purchase a used machine. Certified pre-owned and refurbished oxygen concentrators are a smart buy because they typically come with a one-year warranty. For example, CPAPXchange sells a certified pre-owned NewLife Intensity 10 LPM home oxygen concentrator for only $899.00 with a one-year manufacturer’s warranty.

You may be able to find a demo machine for sale at a discounted price. MajorCPAP has a demo unit with few user hours listed for $1,399.99 at the time of publishing. However, it’s unclear whether it comes with a warranty, so check with the seller before purchasing.

If you’re buying a used unit, it’s important to check carefully that you’re buying the version you need, as the NewLife Intensity comes in 8 LPM and 10 LPM versions as well as versions that support two users.

Health insurance coverage

Oxygen concentrators are considered durable medical equipment and must be prescribed by a doctor. You might be able to receive some coverage by health insurance like Medicare or Medicaid, depending on your situation. Talk with your health care team and insurance provider to understand the details of their coverage of oxygen concentrators.

Power consumption

The NewLife Intensity home oxygen concentrator uses 590 watts of power, which is higher than the other machines on our list but still manageable, considering it can deliver 10 LPM at high purity levels and pressure. However, it’s an important consideration to keep in mind as running it continuously can increase your energy bills.

Design

Because the NewLife Intensity is a powerful machine designed for use both in the home and in long-term care facilities, its design is based on function and not style. With its boxy shape, gray exterior, and warning labels, it is clearly a piece of medical equipment.

It weighs 58 pounds, which is quite heavier than the other home oxygen concentrators on our list. However, it has wheels and built-in handles for easier positioning without having to pick up the machine.

Setup of the CAIRE NewLife Intensity home oxygen concentrator

The CAIRE NewLife Intensity is easy to set up. First connect either a Christmas tree-style adapter or the humidifier bottle to the oxygen port. Then connect your cannula tube to the adapter or bottle. Plug the machine into the wall and flip the power switch on the front. When you first turn on the oxygen concentrator, an alarm will sound as a short test and the oxygen monitor indicator light will turn on. It will turn off after the warm-up cycle is complete, which can take up to five minutes.

When using your machine for the first time, wait for the warm-up cycle to finish before adjusting the flow meter to your prescribed LPM. After it has been set, you can leave it at its normal setting and begin using the machine as soon as the warm-up period is over.

If you would like help learning how to set up the NewLife Intensity, you can check out the operating instructions in the user manual, which include step-by-step instructions and images that make it easy to get started for the first time. You can also check out this video, which shows the basic operation of the unit.

Operation guide and assistance

The NewLife Intensity comes with an informative user manual that includes everything you need to know about your home oxygen concentrator. It includes sections showing the unit’s parts, quick operating instructions, and potential alarms and their meanings.

Additional resources that can help you operate and learn more about the NewLife Intensity include:

Warranty

CAIRE offers a generous three-year warranty on the NewLife Intensity home oxygen concentrator. Repaired oxygen concentrators, parts, and accessories come with a 90-day warranty or the remainder of the original warranty, whichever is longer. You can learn more about CAIRE’s warranties here.

Most certified pre-owned and refurbished machines come with a one-year warranty, but you’ll want to check with the store you choose to make sure that’s the case. Some outlets, like No Insurance Medical Supplies, also offer a 30-day return policy. Again, be sure to check with the retailer about warranties and return policies.

Maintenance and care instructions

The NewLife Intensity is easy to maintain. The only thing you have to do is clean the particle filter on the back of the device each week. Simply run the filter under warm tap water. You can also purchase an additional filter so you can continue to use the oxygen concentrator without having to wait for the filter to dry.

To clean the cabinet, use a damp cloth and a mild detergent solution and wipe the outside of the unit. Never spray the outer case with cleaning supplies. Always turn the oxygen concentrator off before cleaning it. 

If your machine requires any further maintenance or repairs, contact CAIRE customer service at 1-800-482-2473.

Troubleshooting common issues with the CAIRE NewLife Intensity home oxygen concentrator

The NewLife Intensity user manual includes a troubleshooting section that walks you through solutions for common problems you may experience with the machine. For example, if the unit won’t operate, the troubleshooting guide recommends checking the power cord and electrical outlet for a proper connection or checking to make sure a circuit breaker wasn’t flipped in your house. 

It’s also important to be aware that this particular oxygen concentrator has an internal circuit breaker. If the circuit breaker is activated due to an electrical overload, the machine will shut down to prevent damage. After such an event, you can push the circuit breaker reset button on the outside of the unit just above the power switch.

If your device won’t power on even after checking the power cord and your home and machine circuit breakers, you should contact CAIRE service and support at 1-833-203-2473.

Additional instructions in the troubleshooting guide include what to do if there’s a limited oxygen flow, condensation collecting in the oxygen tube, intermittent alarm sounds, and more. 

Safety considerations

The unit should be positioned away from curtains, heating vents, heaters, and fireplaces. To prevent overheating, place the unit one foot away from walls and other obstructions. Keep it out of direct sunlight. Note that because the NewLife Intensity unit releases warm air from the bottom of the machine, it can discolor some types of flooring. Do not plug the machine into an extension cord or power strip. 

The device should never be used in an environment where someone is smoking, as oxygen is an accelerant that can exacerbate existing flames. You should also be careful of static electricity. Never use oil-, grease-, or petroleum-based products on the unit, and use only water-based lotions and salves on your face and hands when using the concentrator.

Customer service

You can contact CAIRE directly at 1-833-203-2473 if you have a question about their products, need a repair, or want to utilize the warranty. You can also fill out a contact form on their website, and a CAIRE representative will get back to you.

You can contact CAIRE regardless of where you purchased the NewLife Intensity, but you can also contact the retailer who sold you your machine if you need help. It may be worth contacting them first, as they likely have their own repair and replacement policies as well as their own customer service departments that can answer your questions and help you troubleshoot problems.

User reviews and testimonials

User reviews and testimonials can be found on third-party websites like the Oxygen Concentrator Store. They have over a dozen reviews of the NewLife Intensity with an almost perfect five-star rating. Keep in mind that many reviews also contain information about the customer service team and not just the product.

Direct Home Medical also has positive reviews that are worth checking out. Users state that it’s quieter than they expected, easy to set up, and easy to use. Vitality Medical also has quite a few reviews, with an overall 4.5-star rating for the NewLife Intensity.

How to buy the CAIRE NewLife Intensity home oxygen concentrator

Purchasing the CAIRE NewLife Intensity requires a prescription. When purchasing the device online, you will have to fax, email, or upload your prescription to complete your order.

You can purchase your home oxygen concentrator directly from CAIRE by calling 1-866-993-8375. You can also purchase the unit from a medical equipment supplier. Here are a few online dealers who sell the NewLife Intensity:

NameCostBenefit
Oxygen Concentrator Store$1,895.00Known for their superior customer service.
Rehabmart.com$1,750.00Lowest price for 10 LPM version.
Direct Home Medical$1,995.00Six-month supply of cannulas for free.
My Medical Outlet$1,800.00
Dual-flow option available for $2,000.
Vitality Medical$1,995.00Dual-flow option available for $2,095.00.
Blowout Medical$1,300.00Lower-priced 8 LPM version.
4MD Medical$1,363.64Dual-flow 8 LPM version.

Note: These prices are accurate at the time of publication, but the dealer may change prices as they see fit.

Final thoughts on the CAIRE NewLife Intensity home oxygen concentrator

The CAIRE NewLife Intensity home oxygen concentrator is a good choice for those with high oxygen needs. It has the power to deliver up to 10 liters of oxygen per minute. With a high 20 psi outlet pressure, it can sustain an oxygen purity level of at least 90%, even at the highest setting, and can support up to 200 feet of cannula tubing. If you’re searching for a reliable continuous-flow home oxygen concentrator that can deliver a high rate of concentrated oxygen, check out the NewLife Intensity to see if it’s the right device for you.